Privacy Policy and Terms of Use for fallsview-casino.ca

This Privacy Policy and Terms of Use (the “Policy”) explains how fallsview-casino.ca (the “Website,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you access or use our Website from Canada. It also sets out the conditions under which you may use the Website. By visiting or using the Website, you acknowledge that you have read, understand, and agree to this Policy. If you do not agree, please do not use the Website.

Eligibility and acceptance: The Website is intended for individuals who have reached the age of majority in their province or territory, and at least 19 years old in Ontario. Content is provided for informational and entertainment purposes only and does not constitute professional, legal, or financial advice. We may update this Policy periodically; the “last updated” date will be revised accordingly and your continued use of the Website after changes are posted constitutes acceptance of the updated Policy. We do not knowingly collect personal information from individuals under the legal age. If you believe a minor has provided personal information, please contact us so we can delete it.

Information We Collect and How We Use It

We collect information you directly provide to us and information that is automatically generated when you interact with the Website. We handle personal information in accordance with applicable Canadian privacy laws, including consent requirements under federal and provincial legislation.

We use your information to operate and improve the Website, personalize your experience, process requests you make, communicate with you, ensure the security and integrity of our services, comply with legal obligations, and for other purposes with your consent. Where permitted by law, we may rely on reasonable purposes such as preventing fraud and maintaining network security.

Identity and contact details, such as your name, email address, and province/territory, when you subscribe to communications or reach out to us.
Account information, including usernames, saved preferences, and settings if you create an account or profile.
Transaction-related information needed to fulfill your requests; payment processing is performed by service providers, and we do not store full payment card numbers.
Device and technical data, such as IP address, browser type, operating system, language, referring URLs, and approximate location derived from IP.
Usage data, including pages viewed, links clicked, features used, and timestamps of visits.
Communications and marketing preferences, such as messages you send to us and your choices about receiving updates.
Age or eligibility confirmations where necessary for lawful access to gaming-related content.

We may aggregate or de-identify information so it no longer identifies you; such information is not considered personal information and we may use and disclose it for any lawful purpose. If we need your consent for a new purpose, we will seek it before using your information in that way.

Cookies, Analytics, and Tracking Technologies

We use cookies and similar technologies to help the Website function, remember your preferences, measure performance, and tailor content to your interests. Some cookies are strictly necessary to enable core functionality, while optional cookies assist with analytics and personalization.

You can manage cookies through your browser settings and, where offered, our on-site controls. Disabling certain cookies may affect your ability to use some features. If we use cookies for targeted advertising, we will obtain your consent where required. You can unsubscribe from our marketing emails at any time by using the unsubscribe link included in the message or by contacting us.

Our analytics practices focus on aggregate trends and site performance rather than identifying individual users. We do not knowingly use tracking technologies to collect sensitive categories of information. We do not respond to browser “Do Not Track” signals unless required by law; however, you can manage tracking preferences in your device or browser settings.

Sharing, Transfers, Security, and Retention

We do not sell your personal information. We disclose personal information only as described in this Policy and with appropriate safeguards. When we share information, we require recipients to protect it and use it only for the purposes specified by us.

Service providers that host the Website, deliver analytics, provide customer support, send email communications, enhance security, and assist with other operational needs.
Payment and fraud-prevention partners that process transactions or help verify eligibility and protect against unauthorized or unlawful activity.
Affiliates or successors in the event of a corporate transaction, merger, reorganization, or sale of assets, subject to this Policy or a successor policy offering materially similar protections.
Regulatory or law enforcement authorities where required or permitted by law, and when necessary to protect our rights, users, or the public, or to detect, prevent, or address fraud, security, or technical issues.

We may store and process information in Canada or other jurisdictions. If information is transferred outside your province or outside Canada, it may be subject to the laws of those jurisdictions and accessible to authorities there. We implement administrative, technical, and physical safeguards designed to protect personal information; however, no method of transmission or storage is completely secure. We retain personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, and to resolve disputes, after which it is deleted or de-identified. The Website may contain links to external sites; we are not responsible for their content or privacy practices, which are governed by their own policies.

Your Rights, Legal Terms, and Contact

You have rights under Canadian privacy law, including the right to request access to and correction of your personal information, to withdraw or modify your consent (subject to legal or contractual restrictions), and to make a complaint with a privacy regulator. To exercise your rights or ask questions, please contact us at [email protected]. We may request information to verify your identity before processing your request and will respond within timelines required by applicable law.

Terms of Use and legal terms: By using the Website, you agree to use it lawfully, not to interfere with its operation, and not to attempt to access it through unauthorized means. You confirm you are of legal age in your jurisdiction. The Website is provided “as is” and “as available,” without warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties and liability for indirect, incidental, consequential, special, or punitive damages. Our total liability for any claim related to the Website will not exceed the greater of CAD $50 or the amount you paid us in the 12 months preceding the claim. You agree to indemnify and hold us harmless from claims arising from your misuse of the Website or breach of this Policy. This Policy is governed by the laws of the Province of Ontario and the federal laws of Canada; any dispute shall be brought exclusively in the courts located in Ontario. If any provision is held invalid, the remaining provisions remain in full force. We may update this Policy from time to time; material changes will be posted on this page, and your continued use after such changes constitutes acceptance.