Privacy Policy

Welcome to the privacy policy of fallsview-casino.ca. We are committed to safeguarding your personal information and ensuring your experience with us is safe and pleasant. This Privacy Policy is intended for our users in Canada and outlines how we collect, use, disclose, and protect your personal information.

By accessing or using our website, you consent to the practices described in this policy. If you have any questions or concerns, please contact us at [email protected].

Information We Collect

In order to provide you with the best possible experience on our website, we may collect the following types of information:

Personal Identification Information: This includes your name, email address, phone number, and other information you provide to us directly.

  • Usage Data: We may collect information on how you use our website, including your IP address, browser type, and pages visited.
  • Cookies: Our website uses cookies to enhance your user experience. These are small files stored on your device that help us remember your preferences.
  • Third-Party Analytics: We may use third-party services to analyze website traffic and usage trends.

We take steps to protect your information and only retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

How We Use Your Information

The information we collect serves several purposes to improve our services to you:

We use your personal information to:

Enhance and personalize user experience, provide customer support, process transactions, and send you updates about our services. Information gathered via cookies helps us better understand your preferences and tailor our content to you.

Sharing and Disclosure of Information

Protecting your privacy is important to us. We do not sell or rent your personal information to third parties. However, we may share information with:

  • Service Providers: Third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
  • Legal and Regulatory Authorities: We may disclose information if required by law or if we believe it is necessary to protect our legal rights, and/or comply with a judicial proceeding, court order, or legal process served on our website.

We ensure that any third parties with whom we share your data adhere to adequate levels of data protection standards.

Your Rights and Choices

We respect your privacy rights and provide you with the ability to access, modify, or delete your personal data.

You may request access to your personal data held by us and correct any inaccuracies. If you wish to withdraw consent or delete your personal data, please contact us at [email protected].

Note that we may not be able to accommodate all requests to remove information, particularly when retaining it is necessary for operational, legal, or regulatory reasons.